We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
June 1, 2018
Last month, while making arrangements for my dad's funeral, I called 7 different funeral homes. You wouldn't believe the nightmare it was. Some places advertised a military discount online and then were hostile to me when I asked for one. Another place wanted to charge me $1900 for a RENTAL casket (they're cheaper at Costco and you get to keep it!). It was truly a horrible experience. Then I called Martin, and I knew right away I was going with them. There rates were very fair, but mostly Martin instantly put me at ease. While other places tried to send me an invoice right away, Martin made sure to take down the days I wanted and told me not to worry about the money until we met in person to hammer out the details.
Martin and his son Jon were a blessing throughout the whole funeral experience. Not only are they incredibly professional, but they were kind and compassionate. In fact, all the staff at Martin and Son's were wonderful. I don't even know where to start. Jon, what a saint, remade the slideshow at the wake 3 times to accommodate our blended family's different pictures. My dad was tastefully embalmed. I've seen some bad open caskets, so I was so relieved when I saw my dad that he looked like himself. The room for the wake was clean and well kept. They had tissues out for guest, and they made a wonderful portrait of my dad from a picture we had. When my uncle's flight got delayed, Jon kept the wake opened an extra hour and a half in order to allow my uncle to say goodbye to my dad, his little brother. When we forgot the flowers after the mass (we were going to take them to the cemetery), Jon was the one who asked about them and transported them for us. They arrange the burial at the National Cemetery - helped us find the necessary papers, arranged the national guard, and Martin even recited two of the most perfect poems. They were incredibly organized, but we NEVER felt rushed. They took such good care of us that I gladly gave them my money. I know that seems ridiculous, but until you plan a funeral, it is hard to understand what a nightmare it is. They made the worst time of our lives slightly more bearable by elevating the stress of funeral planning. Trust me, we weren't an easy family. We are a large blended family and Vietnamese at that, and they handled the cultural difference wonderfully. There were so many times people told us what a wonderful service it was and how well organized it was. I hope to never do this again, but I will 100% recommend Martin and Son's to all my family and friends in the DFW area.
February 5, 2018
Martin was very helpful and kind when we met with him to plan our mother's cremation. In addition to the immediate planning needed, he was very informative about other things we would need to deal with, such as obtaining copies of the death certificate. He shared his philosophy for establishing his business, and we felt good in knowing that he and his son are committed to "doing the right thing" for families during a very difficult time. My sister was referred to him by a friend who is a social worker in a hospital.We would not hesitate to recommend their services.
November 1, 2017
I have had to make arrangements for other family members and I can honestly say that my experience with Martin Thompson & Son was so above the others. From the initial phone call, they were very professional, compassionate and courteous. I never felt like I was talking to a salesman but a caring individual!
I appreciated their guidance and recommendations during the painful process. The attention to detail for the program, portrait, and video lead to a beautiful and dignified celebration of life for my daughter. I am so grateful that during my extreme sorrow, they were there to help us.
I would highly recommend their services to everyone.
September 25, 2017
Fantastic people, so compassionate, wonderful attention to detail. Please call them if you need their services.
September 19, 2017
Thank you so much for making the terrible time of our dad passing an easier process than I would have imagined. Martin, John, Amy, & Terri were all so wonderful and kind to us. Martin did such a great service at the graveside for us. Everyone that attended has been bragging on him as well. I will use them for all funerals for our family. They all have big hearts and make you feel like family.
August 20, 2017
Our family can not say enough positive things about Martin, Jon and their staff about the way we were treated after the death of our loved one. Their compassion was genuine . When we worked with Jon there was no pressure from him to spend more than our budget would allow. We really liked the way the visitation was done. At the time of the visitation yours is the only one scheduled. Again thank you from our family in our time of need.
February 5, 2017
I am so thankful that Freedom Hospice referred me to Martin and Jon - I am comforted knowing the care and consideration they gave my sister after she passed handling her cremation. The compassion and kindness they showed towards her son and me while making the arrangements, etc, have been a huge Blessing and weight lifted off of our shoulders.
January 5, 2017
After the passing of our beloved son we turned to Martin Thompson and Son Funeral Home. The attention, compassion and care we received from the Thompson family and staff was amazing. Mr. Thompson took time with us covering step by step how they would care for our son. The family and staff were professional, considerate and respectable of our needs and emotions at the worst time in our life. Thank you so very much Thompson family and staff. You were a blessing to us.
S J R.
February 3, 2017
The utmost in professionalism and a caring customer service attitude with excellence and true compassion from all staff members. They understand everyone can't afford a funeral, and give you more than a fair price for outstanding service.
January 5, 2017
Martin and his son John were such nice and kind people. Excellent service and warm words and actions truly comforted our family in such a difficult time. Highly recommended!
November 20, 2016
Martin Thompson and his son, Jonathan made this difficult time so much easier. The compassionate patience they offered with Virginia Case-Routh-Schoonover's family simply made her celebration of life memorial, perfect. As smooth as it was, one may have thought we had rehearsed it.
A class act with humble dignity.
Thank you all so much and may God continue to bless this service for many more families.
Melinda Terrell Routh
October 11, 2016
Martin Thompson and his son Jon are the best in their industry. I am a professional florist and work with funeral homes and directors a lot and when I was in need for my family I called Martin. They handled everything for us with prompt efficient service. We have used them twice now and have been very please both times. Thank you Martin and Jon.
August 28, 2016
Martin helped us during our difficult time. Thank You Martin.
August 11, 2016
Martin Thompson was very compassionate and went above and beyond in accommodating our requests. They took such good care of my brother and they made a difficult time easier on the family. Their prices are the best around the area. I highly recommend them.
June 23, 2016
Martin made us feel very comfortable and he is a very kind person. He was so helpful during such a difficult time.
June 13, 2016
Our sincere thanks to Jon and Martin Thompson for their kindness and help during a difficult time. We didn't know who to turn to for my Dad's memorial service. Broadway Baptist Church referred us to Martin Thompson & Son Funeral Home and we couldn't be more grateful. They made a very difficult week much less complicated. We asked Jon to help us with an uplifting memorial service and he delivered on every aspect. The service was a celebration of my Dad's life with beautiful details. Thank you so very much.
April 4, 2016
My father passed away 2 days ago. Martin Thompson Funeral Home was very understanding and comforting to our needs. They put my father and us first and I was relieved and was able to rest easily through their help and guidance. I never imagined having to arrange something so quickly and soon and I would never have imagined receiving so much of a helping hand towards this situation. From taking my father with them to finalizing his obituary, this process has been a relaxed one and I am at peace. Thank you so very much for helping me in this process and in return I am healing well and I am okay. Thank you for your wonderful service. All of you.
Jennifer Phillips Jeffries
November 11, 2015
Martin and Jon Thompson are very professional and caring people. They took wonderful care of my brother who passed away and helped my family tremendously. I give them nothing but praise and many thanks for being the blessing they were to us during this difficult time. They make you feel comfortable and help ease the process to the best of their ability.
May 31, 2015
This father and son helped me during a difficult time in my life. They are friendly and professional and I highly recommend them to anyone I know. Thank you for everything.
April 13, 2015
I want to thank Martin Thompson and Son for making this time in my life as easy as it possibly could be. My mother and I had a very rough first half of life but over the last 10 years we became closer than most mother and daughters or even best friends and I can proudly say we were both which gives me the confidence to say that your service, your true compassion and hard work would have made mama very happy. I also want to thank every friend and family member for your presence (weather in person or prayer) and also want to thank chaplain Twa for once again coming thru for me and my family in the usual amazing way!
January 24, 2015
Thank you for everything you did for me and my family. You did such a wonderful job taking care of my sister and all the details we were too out of it to deal with. From not trying to sell us stuff we didn't need to wearing pink bow ties b/c you knew pink was her favorite color... You made the hardest thing I've ever had to do a little easier. God bless both of you.
Stephanie Noel Tempel
January 13, 2015
The kindest most caring individuals a person could meet under these circumstances. Their ability to ease the transition from a frantic mess to a well organized funeral was amazing. Thank God for them! They are the best!
November 11, 2014
Martin recently handled arrangements for my Father, navigating some personal issues, church coordination, cremation and military burial logistics. He did so with much grace and compassion and communication. Very fair prices and just an all around great man. He provided a nice counterpoint to the overall experience we were going through. Highly recommended.
October 24, 2014
Martin and Jon are a class act! They treat you as family as they guide and direct respectfully. I cannot express our appreciation for all the support and thoughtfulness during a difficult time. The professionalism and kindness was extremely appreciated. You will always hold a special place in Kelly, Kaydee, and my heart. God Bless you for being there for us.
Karen McKenzie Reese
November 30, 2013
You can totally trust Martin and his son to take care of you and your family with dignity and compassion when you need them most.
July 4, 2014
I WAS VERY PLEASE WITH MR THOMPSON AND HIS SON, VERY NICE GENTLEMEN, VERY HAPPY WITH SERVICE, THANK YOU AGAIN, BARBARA MCMURRAY AND SWAIM FAMILY.
Barbara Mcmurray and Swaim Family
February 26, 2014
Mr.Thompson and his son handled my mother-n-law Frances Krayer's funeral with such dignity, compassion, and eloquence. I would highly recommend Martin Thompson & Son Funeral Home to handle your funeral needs.
Terri McDowell Krayer